These terms govern access to and use of the CVisual service, as well as subscription to the paid Premium plan. By creating an account, you accept them without reservation.
CVisual is an online service published by 404Factory (the “publisher” — see Legal notice), for creating, customizing, exporting and sharing resumes and cover letters, with optional artificial-intelligence assistance. These terms (the “Terms”) define how the service is made available, how the Premium plan is purchased, and the obligations of users.
CVisual is offered under two plans: a free plan with limited features (capped number of resumes, PDF and HTML exports carrying a watermark, artificial intelligence via your own API key), and a paid “Premium” plan (see article 4). Some features require creating an account. Access may be suspended or interrupted for maintenance or technical reasons without any liability on the part of the publisher.
You agree to provide accurate information when registering and to keep your credentials confidential. Any activity carried out from your account is deemed to be performed by you. You can delete your account at any time from the My account page. Deleting your account also cancels any ongoing Premium subscription.
The Premium plan notably unlocks watermark-free PDF and HTML export, an unlimited number of resumes and included artificial-intelligence credits. It is offered by subscription, monthly or annual, paid in euros or US dollars. The applicable prices are those shown on the Pricing page at the time of order. VAT is not applicable (article 293 B of the French General Tax Code, base exemption), so prices are net of tax. Payment is processed by our provider Stripe; the publisher neither collects nor stores any card data.
The subscription renews automatically for successive periods of the same duration until cancelled. You can cancel at any time from your “My account” area through the secure subscription-management portal: cancellation stops renewal and your Premium access remains active until the end of the period already paid for. No refund, even partial, is granted for a period already started. If a renewal payment fails, Premium access may be maintained during a short grace period, then downgraded to the free plan.
In accordance with articles L221-18 et seq. of the French Consumer Code, you generally have fourteen (14) days to withdraw from a distance contract. However, since the Premium plan consists of the supply of digital content and services whose performance begins immediately, you expressly request, when ordering, that its performance start before the end of the withdrawal period and acknowledge that you lose your right of withdrawal as soon as performance begins, in accordance with article L221-28 of the Consumer Code. Absent such express consent, the fourteen-day withdrawal period applies and its exercise gives rise to a refund of the amounts paid.
On the free plan, using AI requires your own API key from a third-party provider (OpenAI, Google or Anthropic); you are responsible for this key and for complying with that provider's terms. On the Premium plan, a quota of AI credits is included and run through the publisher's infrastructure, with no key required. In all cases, AI-generated content may contain inaccuracies; it is up to you to review and validate it.
You agree not to:
The service, its structure and its templates remain the property of the publisher. The content you create remains your property. You retain full responsibility for the information you enter in your documents.
The service is provided “as is”. The publisher does not guarantee the absence of errors or uninterrupted availability, and cannot be held liable for indirect damages resulting from use of the service or loss of data. You are advised to export your documents regularly.
The processing of your data is described in the Privacy Policy.
In accordance with article L612-1 of the French Consumer Code, consumers have the right to use a consumer mediator free of charge for the amicable resolution of a dispute with the publisher, after first trying to resolve it through a written complaint to the publisher. The details of the competent mediator will be provided here: [mediator to be designated].
The publisher may change these Terms at any time. The version applicable to a subscription is the one in force at the time of order; for everyday use of the service, the applicable version is the one in force at the time you use it.
These Terms are governed by French law. Any dispute falls under the jurisdiction of the courts of Montpellier, unless a mandatory legal provision states otherwise.
Last updated: July 20, 2026